This blog post will talk about how to charge the PS4 virtual reality controller, as well as several other common issues that can hinder your experience with the system.
The PlayStation 4 VR controller isn’t charging when you first get it and there is no obvious solution. The PlayStation VR headset comes with two USB cables, one for charging and the other for data transfer. The problem is that you cannot use both at the same time.
You can try to remove the controller from its slot, plug it in, and then reinsert it but it still won’t charge. Here’s what Sony recommends to fix the problem: go to settings -> devices -> ps VR then select “charge cable”.
Why PS4 VR Controller Is Not Charging? What To Do?
It is possible for the Playstation VR controller to not charge, or not connect to the PlayStation 4. When this happens, you need to check a few things using the troubleshooting checklist below:
- The battery has run out and needs charging. Slide in the cable charger and then connect it to a wall socket. Battery status lights will show red while it charges and then changes to green when ready.
- You have not plugged in the charging cable in the right way. Connect the controller first, then the console. If it doesn’t charge, check that you are using the correct cable for your country. The default is to use an American cable, but if you have purchased a British version of Playstation VR then use that one instead.
- There is no power from your console or your controller doesn’t recognize a device when you insert the charger cable. Turn on your console and PlayStation VR.
- You have connected the charger cable to a different USB port or controller on the PlayStation 4 console.
- The battery is not fully charged and needs further charging. Slide in the cable charger and then connect it to a wall socket. Battery status lights will show red while it charges and then changes to green when ready.
- Your PSVR headset has a problem, such as not working well enough with your controller or not fitting correctly.
PS4 VR Controller Not Working In Game
If you’re running into issues with your PS4 VR controller in a game, take a look at the following troubleshooting steps.
Some basic troubleshooting tips to get the PS4 controller working properly are:
- Make sure that the console is connected to a power outlet and has power by checking that the LED light on the front of the console is green.
- The HDMI cable should be used to connect the console to the TV.
- Make sure that your game supports the use of PS4 controllers.
- Update your game with the latest version.
- When connecting a PS4 controller via USB to charge it, make sure that you connect it to the front port of the PS4 as opposed to using one of the side ports.
- Make sure that your PS4 VR headset is charged and ready.
Press the power button on the controller for three seconds, then release it to check the battery level on your PS4 VR.
- If you are still having issues, try disconnecting the PS4’s power cord from the wall outlet for about 20 seconds. Then reattach it, turn it on again, and go to Settings > Game Setting > Devices > Controller. Ensure that both options are enabled.
If none of these steps have solved the issue, reach out to your retailer. Here are the suggestions they give us:
- Try restarting your PS4 system.
- Attempt to troubleshoot using the integrated diagnostics features of the PS4 System Software. When running, a diagnostic tool will appear in the system tray and allow users to test a variety of functions by clicking buttons on their DualShock 4 controller. DiagDump: Click Start>Select Start Application. DiagFlash: Click Start>Select Device Manager. Review the following list of common controller issues and the suggested solutions to resolve them:
- When connecting a PS4 controller via USB to charge it, make sure that you connect it to the front port of your PS4 as opposed to using one of the side ports.
- Try restarting your PS4 system.
- Attempt to troubleshoot using the integrated diagnostics features of the PS4 System Software. When running, a diagnostic tool will appear in the system tray and allow users to test a variety of functions by clicking buttons on their DualShock 4 controller.
PS4 controller not charging FIX! Won’t charge FIXED!
PS3 Move Controller Not Charging
A few things can be done to fix your PS3 move controller if it isn’t charging.
By testing with another device, you can ensure the charger is working properly. If it does not work with another device, then try replacing the charger. If the problem persists, then try charging with a different USB cable and if none of these steps work, then you may need to replace your battery which is an easy fix.
Final word
If you own a PS4 console and have purchased a VR controller, you might be experiencing the frustrating feeling of your controller not charging. The first thing to do is check that your cord is securely plugged in, this can solve 90% of the issues with charging.
You can try to remove the controller from its slot, plug it in, and then reinsert it but it still won’t charge. Here’s what Sony recommends to fix the problem: go to settings -> devices -> ps VR then select “charge cable”.